When you have successfully completed the order and the payment has beeen received, we will send an Confirmation email to the designated email address. You would have selected the confirmation email address during the GLobeSSL Wizard, this would either be:
- The email address associated with your WHOIS contact (if you are unsure you can check this address by searching the WHOIS database at www.nic.com)
- A generic email address such as
Unless the Confirmation email receives this email and confirm the code provided by us, your certificate cannot be issued. If you are the administrator of the Confirmation email address please check any spam filters and virus protection folders in case the email has been quarantined.
If you experience any difficulties, please open a support ticket.