Articles

 How do I back up my email certificate?

Start Internet Explorer, select Tools, Internet Options, Content, Certificates. On the Personal...

 How do I install / import my certificate again if I have saved it as a Personal Information Exchange (*.pfx)?

Copy the pfx file to the machine it is to be installed and then double-click that file. Follow...

 How do I send my email certificate to someone else so that they can encrypt emails they send to me?

When you first receive your email certificate you will need to distribute the 'Public Key' to...

 I have installed my certificate but cannot assign it to my email address, what can cause this?

The most common reason for this is that the email address on the mail client is not the same as...

 Why can some people reply to my digitally signed emails and some not?

The ones that can reply will already have your certificate (public key) stored in their address...

 Why can`t I encrypt an email using my email certificate and send it to someone else?

You can only encrypt emails to someone else using their email certificate (public key). And, to...